Refund policy
Effective Date: July 8, 2026
At Out For Dopamine, we want you to be completely satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to initiate the return process.
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets the requirements of our return policy. If your return is approved, we will issue a refund for 47% of the original purchase price. This refund amount reflects deductions for the original shipping costs and other fulfillment expenses incurred in processing your order.
Refunds will be issued using the original payment method whenever possible.
Eligibility for Returns
To qualify for a return and refund, the following conditions must be met:
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The item must be unused and in the same condition in which it was received.
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The item must be returned in its original packaging with all included accessories and documentation.
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Proof of purchase or your order confirmation must be provided.
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The return request must be submitted within 14 days of the delivery date.
Items that show signs of use, damage caused by the customer, or missing components may not be eligible for a refund.
How to Initiate a Return
To begin the return process, please contact our customer support team with your order number and the reason for your return.
Email: unes00@hotmail.fr
Our support team will provide you with the return instructions and the appropriate return address.
Return Shipping
Customers are responsible for the shipping costs associated with returning the product unless the item was received damaged, defective, or incorrect due to our error.
For your protection, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items without tracking.
Refund Timeline
Once your returned item has been received and inspected, we will notify you whether your refund has been approved or rejected.
If approved, your refund will be processed within several business days. The exact time required for the funds to appear in your account depends on your payment provider or financial institution.
Contact Us
If you have any questions or need assistance regarding our Return and Refund Policy, please contact us:
Email: unes00@hotmail.fr
Thank you for shopping with Out For Dopamine. Your satisfaction is important to us, and we strive to provide quality outdoor tools along with a straightforward and transparent return process.